afd77 Privacy Policy —
Your Data Is Our Responsibility
This policy provides a complete overview of how your personal information is collected, stored, and used on the afd77 platform.
This privacy policy applies to all services provided by afd77. Please read it carefully before using the platform.
Introduction & Purpose
afd77 is a trusted online betting and gaming platform in Bangladesh. We place great importance on the personal privacy of our users. The purpose of this privacy policy is to clearly inform you about what information is collected when you use afd77's website and services, why it is collected, and how it is kept secure.
This policy serves as a contractual basis between you and afd77. By using any of afd77's services, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.
afd77 always uses SSL (Secure Sockets Layer) encryption technology to keep your information secure. We follow international data protection standards to ensure the privacy of our users.
What Information We Collect
afd77 collects the following types of information to operate its services and improve the user experience. We never collect unnecessary or excessive information.
Personal Identity Information
Full name, date of birth, national ID number, and other identity details provided during the registration process.
Contact Information
Email address, mobile number, and any other contact details provided for support purposes.
Financial Transaction Information
Records of deposits and withdrawals made via bKash, Nagad, and Rocket, along with transaction history.
Device & Connection Information
IP address, browser type, operating system, and other technical information related to your device.
Gaming Activity Information
Game play history, betting patterns, win/loss records, and session duration.
Cookies and Tracking Technologies
The afd77 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve website functionality and remember your preferences. You can control cookies at any time by changing your browser settings.
Purpose of Information Use
afd77 uses collected information only for specific and legitimate purposes. The main purposes are detailed below:
3.1 Account Management & Verification
Your personal information is needed to create, verify, and manage your account. The identity verification process keeps our platform secure and prevents unauthorized use.
3.2 Financial Transaction Processing
Financial information is used to accurately process your deposit and withdrawal requests via bKash, Nagad, and Rocket. We retain this information to securely process every transaction, including minimum deposits of ৳100 and withdrawals of ৳500.
3.3 Customer Service
Your contact and account information is needed to effectively deliver our 24/7 live chat support and email support services. This helps us resolve your issues quickly.
3.4 Security & Fraud Prevention
We analyze user information to ensure platform security and to detect and prevent potential fraud, money laundering, or other illegal activity.
3.5 Responsible Gaming Monitoring
We use gaming activity information to identify unusual betting patterns and, where needed, advise users on responsible gaming. This is a core standard of our platform.
3.6 Service Improvement
Our platform, game selection, and payment system are continuously improved by analyzing user experience. This analysis is done entirely anonymously and no personal information is disclosed.
Sharing Information with Third Parties
afd77 never sells your personal information to third parties for commercial purposes. However, in specific circumstances, limited information may be shared to operate our services:
4.1 Payment Processors
The minimum information required to complete transactions via bKash, Nagad, and Rocket is shared with these service providers. These organizations follow their own privacy policies.
4.2 Technology Service Providers
We work with trusted technology partners for the technical operation of the platform. These partners operate under strict confidentiality agreements and may only use information for specified tasks.
4.3 Legal Obligations
If a competent authority or court requests information through a legal process, we will be obligated to comply in accordance with applicable law. In such cases, we will make every effort to notify you where possible.
afd77 never sells or transfers your information to advertising networks, data brokers, or any other commercial third parties.
Data Security Measures
afd77 applies industry-standard security measures to protect your information. Our security infrastructure consists of the following layers:
5.1 Encryption Technology
The entire afd77 website is secured with SSL/TLS encryption. All data transmitted between your browser and our servers is encrypted, so no third party can read or alter it.
5.2 Access Control
Only authorized personnel can access your personal information, and they are limited to only the information needed to perform their specific tasks. All access is logged and reviewed regularly.
5.3 Password Protection
Your password is never stored in plain text — it is kept in encrypted form using advanced hashing algorithms. This means no afd77 employee can view your password.
5.4 Security Reviews
We regularly review our security measures and apply necessary updates to ensure protection against new threats. In the event of any security breach, we will immediately notify affected users.
Important: Never share your account password with anyone. No afd77 representative will ever ask for your password.
Data Retention Period
afd77 retains your information only for as long as necessary. The retention policy for different types of information is as follows:
- Account Information: For as long as your account is active, and after account closure for the period required to meet legal and regulatory obligations.
- Transaction Records: Financial records are retained for a specified period as required by law.
- Gaming History: Retained for as long as needed for dispute resolution and responsible gaming monitoring.
- Communication Records: Support-related communication records are retained to ensure service quality.
- Cookie Data: Session cookies are automatically deleted when the browser is closed; persistent cookies are deleted at their designated expiry date.
After account closure, once the required retention period has ended, we will securely delete or anonymize your personal information.
Your Rights
As a user of the afd77 platform, you have the following rights over your own information:
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Right to Access: You may request a copy of your personal information held by afd77 at any time.
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Right to Rectification: If any of your information is incorrect or incomplete, you can contact our support team to have it corrected.
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Right to Erasure: Beyond legal obligations, you may request deletion of your personal information after closing your account.
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Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
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Right to Data Portability: You may request your information in a structured, commonly used format.
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Right to Object: In certain cases, you have the right to object to the processing of your information.
To exercise any of these rights, email [email protected] or contact us via our 24/7 live chat support. We will process your request as quickly as possible.
Protection of Minors' Information
afd77 is for users aged 21 and above only. We do not intentionally collect any information from persons under 21. Age verification is mandatory during the registration process.
If we become aware that a minor has created an account by providing false information about their age, we will immediately close that account and delete all associated information.
If parents believe their child is using afd77, please contact our support team immediately.
Policy Changes & Updates
afd77 may review and update this privacy policy from time to time. Changes may be made due to service improvements, technological changes, or new regulatory requirements.
For any significant changes, we will publish a notice on our platform and the "Last Updated" date at the top of the policy will be updated. Continued use of the platform after changes are made will be considered acceptance of the revised policy.
We recommend that you review this policy regularly to stay up to date on how your information is being managed.
Questions about your information? We're here to help
Contact us for any questions about this privacy policy or requests related to your information. Our support team is available 24 hours a day, 7 days a week.